Improving MSME Marketing Performance: The Strategic Role of Marketing Capabilities and Digital Marketing in Facing the Impact of Technological Growth on MSMEs
DOI:
https://doi.org/10.34306/abdi.v5i2.1146Keywords:
Kinerja UMKM, Strategi Digital, Pemasaran Terpadu, Teknologi DigitalAbstract
The aim of this research is to identify the impact of technology on Micro, Small and Medium Enterprises (MSMEs) and determine the strategic use of marketing and digital marketing capabilities in increasing MSME work productivity. Through quantitative research, data on MSMEs in various sectors was collected to determine the relationship between MSME marketing capacity, use of digital marketing, and marketing personnel. The analysis findings show that the ability to conduct research and utilize digital marketing has a significant positive relationship to the productivity of MSME researchers. However, the impact of technological advances on the use of digital marketing is negligible. One important outcome of this research is the need to increase research capacity and use digital marketing effectively to address research challenges. Recommendations include investing in digital marketing training, maintaining technology, and expanding sales capabilities. This research makes a significant contribution to our understanding of those factors
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