Pengaruh Kepemimpinan Autentik Dan Kepercayaan Kepemimpinan Terhadap Perilaku Kewarganegaraan Organisasi (OCB) dan Kinerja Karyawan: Indonesia

Ririn Risda pengestu; Unggul Kustiawan

doi:10.34306/abdi.v4i2.940

Penulis

Ririn Risda pengestu Universitas Esa Unggul Bekasi Author
Unggul Kustiawan Universitas Esa Unggul Bekasi Author

DOI:

https://doi.org/10.34306/abdi.v4i2.940

Kata Kunci:

Kepemimpinan Autentik, Kepercayaan Kepemimpinan, Organizational Citizenship Behavior (OCB), Kinerja Karyawan

Abstrak

Tujuan dari penelitian ini untuk mengetahui seberapa berpengaruhnya kepemimpinan yang autentik dan kepercayaan pada pemimpin mampu mempengaruhi organizational citizenship Behavior (OCB) dan kinerja karyawan serta untuk mengetahui bagaimana meningkatkan kinerja karyawan dengan melihat melalui salah satu faktor perilaku kewarganegaraan berorganisasi. Hal ini merupakan pengembangan yang dilakukan dari penelitian sebelumnya pada karyawan hotel. Pengumpulan data pada penelitian ini menggunakan metode survey dengan penyebaran kuesioner secara online, responden dipilih dengan metode purposive sampling pada pelanggan transportasi online. Untuk analisa menggunakan analisis faktor serta pemodelan persamaan struktural (SEM) Lisrel. Temuan dari studi ini adalah kepemimpinan autentik merupakan pendorong untuk kepercayaan kepemimpinan dan perilaku berkewarganegaraan yang dapat menghasilkan kinerja karyawan. Dimana kepercayaan kepemimpinan memediasi antara hubungan kepemimpinan autentik dan perilaku berkewarganegaraan berorganisasi (OCB) yang mana akan mempengaruhi perilaku kewarganegaraan berorganisasi, dimana perilaku OCB memediasi antara kepemimpinan autentik dan semakin tinggi OCB karyawan maka semakin meningkat kinerja karyawan tersebut. Sehingga kepemimpinan autentik merupakan hal yang penting untuk meningkatkan kepercayaan kepada pemimpin dan perilaku kewarganegaraan.

Referensi

Anindita, R., & Bachtiar, N. P. (2021). The Impact of Organizational Culture Towards Organizational Citizenship Behavior Through Job Satisfaction and Competency Among Online Media Employees. Business and Entrepreneurial Review, 21(1), 193–216. https://doi.org/10.25105/ber.v21i1.9279

Bose, I., & Mugambi, P. (2019). Strategic Effectiveness of Selected organizations in Uae: Cases of Etihad Airways and Emirates Nbd Bank. https://www.researchgate.net/publication/332414685

Fornell, C., & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39. https://doi.org/10.2307/3151312

Gatling, A., Kang, H. J. A., & Kim, J. S. (2016). The effects of authentic leadership and organizational commitment on turnover intention. Leadership and Organization Development Journal, 37(2), 181–199. https://doi.org/10.1108/LODJ-05-2014-0090

Gill, C., & Caza, A. (2018). An Investigation of Authentic Leadership’s Individual and Group Influences on Follower Responses. Journal of Management, 44(2), 530–554. https://doi.org/10.1177/0149206314566461

Gulen Ertosun, O., & Saim Asci, M. (2021). The Impact Of Trust In Leaders On Organizational Citizenship Behavior Of Employees The Effect of the Unique Features of Y Generation on Organizational Commitment View project The Impact Of Trust In Leaders On Organizational Citizenship Behavior Of Employees. In Journal of International Trade, Logistics and Law (Vol. 7, Issue 1). https://www.researchgate.net/publication/352401502

Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2014). Multivariate data analysis. . Harlow, Essex : Pearson Education Limited,. https://www.worldcat.org/title/multivariate-data-analysis/oclc/900640786

Kabir, T., & Ferdus, Z. (2018). Effect of Job Satisfaction and Organizational Commitment on OCB: Study on Private Banks in Bangladesh. In World Journal of Social Sciences (Vol. 8, Issue 2). https://www.researchgate.net/publication/331111886

Lee Yen, S., & Ismail, F. (2021). To Build Trust With Employee And Gain Their Loyalty As The Key To Success. In Jurnal Penyelidikan Sains Sosial (JOSSR) (Vol. 4, Issue 10). www.jossr.com

Levesque-Cote, J., Fernet, C., Austin, S., & Morin, A. J. S. (2018). New Wine in a New Bottle: Refining The Assessment of Authentic Leadership Using Exploratory Structural Equation Modeling (ESEM). Journal of Business and Psychology, 33(5), 611–628. https://doi.org/10.1007/s10869-017-9512-y

Matzler, K., & Renzl, B. (2015). The relationship between interpersonal trust, employee satisfaction, and employee loyalty. Total Quality Management and Business Excellence, 17(10), 1261–1271. https://doi.org/10.1080/14783360600753653

Qiu, S., Alizadeh, A., Dooley, L. M., & Zhang, R. (2019). The effects of authentic leadership on trust in leaders, organizational citizenship behavior, and service quality in the Chinese hospitality industry. Journal of Hospitality and Tourism Management, 40, 77–87. https://doi.org/10.1016/j.jhtm.2019.06.00

Shamir, B., & Eilam, G. (2005). “What’s your story?” A life-stories approach to authentic leadership development. Leadership Quarterly, 16(3), 395–417. https://doi.org/10.1016/j.leaqua.2005.03.005

Vosloban, R. I. (2012). The Influence of the Employee’s Performance on the Company’s Growth - A Managerial Perspective. Procedia Economics and Finance, 3, 660–665. https://doi.org/10.1016/s2212-5671(12)00211-0

Wei, F., Li, Y., Zhang, Y., & Liu, S. (2018). The Interactive Effect of Authentic Leadership and Leader Competency on Followers’ Job Performance: The Mediating Role of Work Engagement. Journal of Business Ethics, 153(3), 763–773. https://doi.org/10.1007/s10551-016-3379-0

Wong, C. A., & Laschinger, H. K. S. (2013). Authentic leadership, performance, and job satisfaction: The mediating role of empowerment. Journal of Advanced Nursing, 69(4), 947–959. https://doi.org/10.1111/j.1365-2648.2012.06089.x

Yang, F., Liu, J., Wang, Z., & Zhang, Y. (2019). Feeling Energized: A Multilevel Model of Spiritual Leadership, Leader Integrity, Relational Energy, and Job Performance. Journal of Business Ethics, 158(4), 983–997. https://doi.org/10.1007/s10551-017-3713-1